App Support

We're here to help — usually respond within one business day.

Email us at

Include your device model, OS version, and a brief description of the issue.

Troubleshooting Tips

Before reaching out, try the steps below — they resolve most common issues quickly.

Use a supported device

Our apps require Android 8.0 or later (iOS support coming soon). Older devices may experience unexpected behaviour.

Restart the app

Fully close the app from your recent-apps list and reopen it. This clears most minor glitches.

Update the app

Open the Play Store and check for updates. Bug fixes and improvements are released regularly.

Check phone settings

Verify that the app has any permissions it needs under Settings → Apps → Carve Ready → Permissions.

Restart your device

A full device restart clears cached system states that can interfere with app behaviour.

Clear app cache

Go to Settings → Apps → Carve Ready → Storage → Clear cache. Your saved checklist data is not affected.

Carve Ready — Common Questions

Will clearing the cache delete my history?

No. Your saved checklist completions are stored in app data (not cache) and are preserved when you clear the cache. Only a full clear data / clear storage would remove your history.

My completion didn't save — what happened?

Make sure you tap Save completion at the bottom of a checklist screen after finishing. The app does not auto-save in-progress checklists.

Can I use Carve Ready without an internet connection?

Yes — Carve Ready works entirely offline. No internet connection is required.

Is my data backed up to the cloud?

Not at this time. Your checklist history is stored locally on your device. We recommend backing up your device regularly to avoid data loss if you switch phones.

I'd like a feature that isn't there yet

We'd love to hear it. Send your ideas to appsupport@carvemoto.com with "Feature request" in the subject line.

Still need help?

Email appsupport@carvemoto.com with as much detail as you can — your device model, Android version, app version (visible in the About & Privacy screen), and what you were doing when the issue occurred. We'll get back to you as soon as we can.